Quality management

Compliance, customer satisfaction and the continuous improvement process (CIP) are our top priorities. We act according to these values in order to deliver excellent products and services.

We promote the responsibility and commitment of our employees and encourage them to get involved in global processes. Our business partnerships are reliable and predictable for customers, suppliers and other stakeholders. Consistently high service quality and flawless products are important to us to ensure high customer satisfaction.

Our initiatives include the introduction of a continuous improvement process (CIP). Error prevention plays a central role for us. Our lean approach and our advanced quality planning support us in this. We maintain a transparent infrastructure to enable data-based decision-making. To drive product innovation, we implement proven processes and best practices as quickly as possible.

The main purpose of our quality philosophy is to meet customer requirements. Quality to us means that the products we deliver function faultlessly and are shipped on time – and at competitive rates. We offer outstanding products and services that meet the very highest standards.

Our quality assurance department carries out incoming and outgoing goods inspections and is responsible for processing customer complaints and repairs. The necessary testing equipment is designed and manufactured in-house.

Preliminary quality planning takes part within the project team and addresses all quality-related tasks as part of the product development process – from the implementation of customer-specific requirements to the planning of FMEAs and customer audits and their documentation. The team also assesses the process feasibility for our products and supports production planning in the creation of internal production documents.

All standards, certificates and approvals can be found under Downloads.