Privacy Policy

Data protection at DEMMEL AG and DEMMEL GMBH & CO. KG

1. Basic principles

The protection of your personal sphere when processing personal data as well as the security of all business data are important to us and enshrined in our business processes. We observe data protection laws and take the protection of your personal data very seriously. That is why we only collect and process personal data to the extent which is technically necessary, e.g. for fulfilling contracts.

2. Data collection and processing

Every visit to our website and every access to files is automatically logged. This information is saved for internal, system-related and statistical purposes as well as to optimise contents and functions and to improve user-friendliness. The following is logged:

  • Browser type / version
  • Installed plug-ins
  • Operating system used
  • Requesting domain and IP address
  • Time, duration and sequence of pages visited
  • Individual pages and files terminated by the system

This automatically collected information is not personal data, and our employees cannot trace it to specific persons. We do not combine this data with other data sources. We use this information exclusively to analyse and optimise the attractiveness of the contents and functions provided on the website. So-called cookies and active components such as Java Script are used to gain this information. Cookies are small text files your browser saves to your computer, where they are temporarily stored. Cookies cannot cause any damage to your computer and do not contain viruses. Most of the cookies we use are session cookies which are automatically deleted when you leave the website.
You can reject the use of cookies by altering your browser settings. However, please note that this may mean you cannot fully or partially use certain functions of the website.

3. Processing of personal data

Generally, we use the personal data you supply to answer your questions, process your orders or give you access to certain information or offers. This data is never used outside our company or sold or otherwise transferred to third parties without your express and at any time revocable permission. An exception to this rule is the transfer of your data to our service partners such as the forwarding and logistics company engaged to deliver your goods, in as far as this is unavoidable for performance of the contract. To handle payments, we transfer your payment data to the relevant credit institute.
In as far as we supply in advance – for example in the case of delivery against invoice – we are entitled in order to protect our justified interests to obtain information on your creditworthiness from the following companies:

4. Contact by e-mail or contact form

If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the entry of your company, cash on delivery and a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.

5. Right to inform and right of revocation

We protect your interests according to the legal provisions. You have the right at any time to information about your personal data that has been saved, its origin and its recipient, as well as the right to have such data blocked or deleted. This simply requires a written request from you. Furthermore, you have the right to revoke in writing any permission you have granted for the purpose of data processing. Send any requests for information about saved data and for revocation to:
Demmel AG:


6. Data security

We always make every effort by taking all technical and organisational precautions to save your personal data in such a way that it is not accessible by third parties. However, it is not possible for us to guarantee complete data security in communication by email. Therefore we expressly recommend that you use conventional postage to send us any confidential information.

7. YouTube plugins

This website contains at least one plugin from YouTube, which belongs to Google Inc., located in San Bruno/California, USA. When you visit pages on our website that feature a YouTube plugin, a connection to a YouTube server is established. This informs the YouTube server which particular page of our website you have visited. Should you also be logged into your YouTube account, you enable YouTube to link your surfing activities directly to your personal profile. You can prevent this by first logging out of your account. You can find more information about how YouTube collects and uses your data in the data protection information at

8. Google Maps

This website uses Google Maps, a product from Google Inc. By using this website, you declare your consent to the logging, processing and use of the automatically collected data by Google Inc, its representatives and third parties.
You can find the Google Maps user conditions under "User Conditions for Google Maps".

9. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called cookies. These are text files saved on your computer which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IPA address) is sent to a Google server in the USA and saved there.
Google uses this information to evaluate your use of the website, compile reports about website activities for the website operator and to provide further services connected with use of the website and the internet. Google may also transmit this information to third parties in as far as this is legally prescribed, or in as far as third parties process this data on behalf of Google.
Google will on no account make a connection between your IP address and other data saved by Google. You can prevent the installation of cookies by altering your browser settings. However, please note that this may mean you cannot fully use all functions of this website. By using this website, you declare your consent to Google processing the data collected about you in the way described above and for the purpose described above.

Browser add-on for deactivation of Google Analytics
The browser add-on for deactivation of Google Analytics gives website users more control over which data on websites they visit can be collected by Google Analytics. The add-on informs the Google Analytics JavaScript (ga.js) that no information about the visit to the website should be transferred to Google Analytics.


You can find more information about this at or (General information on Google Analytics and data protection).

We wish to inform you that on this website, Google Analytics has been extended by the code „gat._anonymizeIp();“ in order to ensure anonymised logging of IP addresses (IP masking).


As of: 20/10/2016